ScaleOut Software End User License Agreement

ScaleOut Software’s products are licensed under the ScaleOut Software End User License Agreement.

A license key is required to use ScaleOut products. ScaleOut Software issues license keys for evaluation as well as for license purchase. On-premises use is licensed on a per Server Unit License (SUL) basis where a SUL is defined as a set of up to 8 logical processors (or logical CPUs) running one ScaleOut server process. If a ScaleOut server process runs on more than 8 logical processors, then an additional Server Unit License is required for each multiple of up to 8 logical processors running the process.

No license key is required for ScaleOut hServer Community Edition.

Customers who are interested in bundling or OEM licensing agreements should contact ScaleOut Software for information on these arrangements.

ScaleOut Support and Maintenance Subscription Agreement

ScaleOut Software support and maintenance requires a paid subscription and is provided under the terms and conditions in the ScaleOut Software Support and Maintenance Subscription Agreement. A detailed description of support and maintenance plans and services can be found here.

System Requirements

The following environments are supported:


ScaleOut products run on servers connected by a TCP/IP network; gigabit Ethernet or faster is strongly preferred. (Note that the product’s service component must be installed on all servers that will be joined to form a ScaleOut in-memory data grid.)


  • Windows operating system – Currently supported Windows Server releases (e.g. Windows Server 2016). Transparent support is provided for ASP.NET 2.0, 3.x, and 4.x session-state storage, Java J2EE Servlet session-state, and Spring session-state.
  • Linux operating system – Red Hat Enterprise Linux 5, Red Hat Enterprise Linux 6, Red Hat Enterprise Linux 7, or Debian 8.